1. Acceptance of Terms
These Terms of Service govern your use of Paddle Base, a club management and court booking platform. By accessing or using Paddle Base, you agree to these terms.
2. The Paddle Base Service
Paddle Base provides software tools for participating clubs and venues, including court booking, player and member management, Open Play features, booking notifications, payment-related workflows, and club operations.
Features available to you may depend on the club or venue you are using and the configuration of that club's account.
3. Accounts and Information
You are responsible for providing accurate information when creating or using an account and for keeping your login credentials secure. You should notify the appropriate club or Paddle Base support contact if you believe your account has been used without authorization.
4. Bookings and Club Rules
Bookings are subject to availability, the rules of the applicable club or venue, and the information presented during the booking process. A booking hold or pending request is not necessarily a confirmed reservation.
5. Payments
Where a club requires payment, applicable payment instructions and amounts are presented during the relevant booking or payment process. A club may review payment information or proof of payment before accepting a payment or confirming a booking.
6. Acceptable Use
You must not misuse Paddle Base, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the service for unlawful purposes.
7. Third-Party Services
Paddle Base may integrate with third-party services to provide features such as email delivery. Your use of those services may also be subject to the third party's terms and policies.
8. Changes to the Service
Paddle Base may modify, improve, suspend, or discontinue features when reasonably necessary to operate or improve the platform. We may also update these Terms of Service from time to time.
9. Disclaimer
Paddle Base is provided as a software platform. Club-specific availability, booking rules, pricing, cancellations, refunds, and other venue policies are determined by the applicable club or venue.
10. Contact
For questions about these Terms of Service or the Paddle Base platform, use the contact method provided on the Paddle Base website.