1. Information We Collect
Paddle Base may collect information you provide when you create an account, make or manage a booking, communicate with a participating club, submit a payment-related request, or contact us. This may include your name, email address, phone number, booking details, account information, and other information needed to provide the requested service.
2. How We Use Information
We use information to operate Paddle Base, provide booking and club-management features, process account actions, communicate service-related information, respond to support requests, maintain security, prevent misuse, and improve the platform.
3. Google and Gmail Data
Paddle Base may allow an authorized club administrator to connect a Google account for Gmail email delivery. When this integration is authorized, Paddle Base requests permission to send email through the Gmail API using the Gmail send permission.
Paddle Base uses this access to send application emails, such as booking and club-related notifications, from the authorized Gmail account. Paddle Base does not use Gmail access to read or manage the contents of the user's inbox beyond what is necessary for the authorized email-sending function.
Google OAuth credentials and refresh tokens used for the integration are stored by the application in protected server-side storage and are used to maintain the authorized Gmail connection.
4. Sharing of Information
Information may be shared with the club or venue responsible for the booking or service you use, and with service providers that help Paddle Base operate its infrastructure and requested features. We do not sell personal information as a product.
5. Cookies and Technical Information
Paddle Base may use cookies, sessions, logs, and related technical information to keep users signed in, maintain security, remember necessary settings, and operate the website.
6. Data Security
We use reasonable technical and organizational measures intended to protect information handled by the platform. No internet-based service can guarantee absolute security.
7. Data Retention
Information is retained for as long as reasonably necessary to provide the service, maintain business and security records, comply with applicable obligations, resolve disputes, and enforce applicable agreements.
8. Your Choices and Requests
Depending on the information and applicable requirements, you may contact Paddle Base or the relevant club to ask about access, correction, deletion, or other requests concerning your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy when our services, integrations, or legal requirements change. The updated version will be published on this page.
10. Contact
For questions or privacy requests relating to Paddle Base, use the contact method provided on the Paddle Base website.